If I were to sum up in a small powerful phrase my core focus and the experience I want my clients to have, I would refer to the Harcourts Values People First – Every decision we make, every action we take, must be the best one for the people – our team and our clients.
Doing the Right Thing – We all instinctively know what’s right – there’s never a wrong time to do the right thing. Honesty and integrity must be our minimum standard. Being Courageous – In changing and challenging times for everyone, being courageous is critical. Showing leadership, staying focussed and stepping up is all about courage. Fun and Laughter – Success isn’t a destination, it’s a journey – we must enjoy the journey, create some fun and laughter daily I am absolutely committed to providing exceptional personal service and achieving the best results for my clients.
I am proud to be part of the Harcourts team and believe in our mission statement ‘to create clients for life through the finest service’. It is Harcourts, and therefore my own, heart and soul, and is fundamental to achieving great results for our clients and retaining a positive attitude throughout the entire process. Whether you are selling or buying - residential or lifestyle – call me for the quality service and commitment you deserve.
Recent testimonials from clients:
"After meeting with many agents, I found Jan's approach to selling our home a refreshing change. Jan was always warm, genuinely caring and interested in how we were feeling, while never losing focus on our desired result - SOLD! Her experience and proven results combined with a positive attitude and dedication ensured the process was as stress-free as possible and ended in a great result. I would thoroughly recommend working with Jan and look forward to listing our next house with her!"
"We just wanted to say thanks to you for all you did leading up to the Auction which led us to winning and getting a house that we really love. We had a tight time frame and we got there in the end because of you being so understanding and helpful. We will have many years of fun and happiness in this home - so thank you. All the best for your future and may you sell many houses!"
"Jan helped us find our first home and we found her extremely hard working and sensitive to our particular situation. House hunting with a young baby is tricky, but Jan made the process run smoothly, organising a schedule of viewings each day, entertaining our baby during the viewings and going the extra mile to find extensive information about properties we were interested in. Jan is a lovely, bubbly lady who helped us immensely."
"Buying a house seemed a lot less daunting with Jan's help. We really valued the continuity of working with one person. Jan showed a real enthusiasm for her job, for Harcourts, and for us - such a wonderful, positive attitude. She helped us weigh up the pros and cons with different properties and supported our decisions, whichever way they went. Jan got to know us and our children as people, which obviously helped in finding the right place for us. Thanks again for all your wonderful help with buying the house and everything else."